The Comical Unreliability of Customer Service and the Not-Funny Problem it Creates
elites spend their way to a higher likelihood of distrust
My best customer service experience in the past ten years came from a guy named Chris, who makes hand-sewn HVAC equipment covers in Florida by himself.
What? Artisan equipment covers? For real?
Yes. Chris takes online orders, does not advertise, and relies on word-of-mouth.
I found Chris online v…
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